8THC Refund Policy

REFUND POLICY 

No refunds, exchanges, or returns are approved without prior authorization be 8THC/Isomer Labs.

Any open product cannot be returned. Damaged products are eligible for refunds. 

If the carrier service has lost your package, or your package was tampered with before you received it, please contact the carrier service directly. 

 

CANCELLATIONS

Please review your order fully before checking out on the site. Once an order has been placed, the order will be processed and shipped. Once an order has been placed, it cannot be canceled. 

 

RECEIVING THE WRONG PRODUCT

If you feel that you have received the wrong product, please contact us within 48 hours of receiving your order.

 

SHIPPING

All orders are processed within 24-72 hours. No orders will be processed during the weekend or during major holidays. Please allow 3-7 business days for shipping. 

For larger orders, it may take our team 1-2 weeks to process your order.